55bme Terms & Conditions

By accessing, registering with, or using any part of the 55bme platform — including the website at 55bme.org, any associated mobile applications, games, features, or services — you ("the Player," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and any specific promotional or bonus terms that may apply to particular offers.

These Terms constitute the entire agreement between you and 55bme ("the Company," "we," "us," or "our") with respect to your use of the platform and supersede all prior or contemporaneous understandings, representations, or agreements of any kind.

If you do not agree to any part of these Terms, you must immediately cease using the 55bme platform and close your account if one has been created. Continued use of 55bme following any update to these Terms constitutes your acceptance of the revised Terms.

The following definitions apply throughout these Terms:

To be eligible to register and maintain an active account on 55bme, you must satisfy all of the following conditions at all times during which your account remains active:

• You are a natural person and a resident of the Republic of the Philippines.
• You are at least twenty-one (21) years of age. PAGCOR mandates a minimum age of 21 for participation in all casino-style gambling in the Philippines, and 55bme enforces this requirement without exception.
• You have full legal capacity to enter into a binding contract under Philippine law.
• You are not a current or former employee, officer, director, contractor, or agent of 55bme, or an immediate family member of any such person.
• You are not registered on any self-exclusion list maintained by 55bme or any PAGCOR-affiliated body.
• You are not accessing the platform from a jurisdiction where online gambling is prohibited under applicable local law.
• You are not acting on behalf of, or as a nominee for, any third party.

To access the games and services on 55bme, you must create a player account by completing the registration process at 55bme.org/55bme-login. You agree to provide accurate, current, and complete information during registration, and to update your account details promptly if any information changes.

Each Player is permitted to hold only one (1) active account on the 55bme platform. The creation of multiple accounts — whether under the same identity, different identities, different email addresses, different mobile numbers, or different payment methods — is strictly prohibited. 55bme employs technical and procedural measures to detect duplicate accounts. Upon detection, all associated accounts will be suspended and any balances may be forfeited.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username, password, and any two-factor authentication codes. You must not share your account credentials with any other person. 55bme will never ask for your password through any communication channel, including live chat, email, or SMS. Any activity conducted through your account is deemed to have been authorized by you unless you notify 55bme immediately upon becoming aware of unauthorized access.

Prior to processing any withdrawal, 55bme is required under PAGCOR regulations to verify your identity. This process requires submission of a valid Philippine government-issued identification document (such as a PhilSys ID, UMID, passport, or driver's license) and a selfie photograph. KYC verification is also required upon reaching certain deposit thresholds. Failure to complete KYC within the required timeframe may result in suspension of withdrawal privileges.

55bme accepts deposits exclusively in Philippine Peso (PHP) through the following approved payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be added or removed at 55bme's discretion with prior notice to Players.

• The minimum single deposit amount is ₱100, unless a specific promotional offer specifies otherwise.
• Deposits must originate from a payment method registered in your own name. Deposits from third-party payment accounts are strictly prohibited and may result in account suspension and return of funds to the originating account.
• 55bme does not charge fees on standard deposits; however, your bank or e-wallet provider may apply their own transaction fees, for which 55bme accepts no responsibility.
• Funds deposited to 55bme are held in a segregated player account in accordance with PAGCOR requirements and are not commingled with 55bme's operating funds.
• Deposits made through GCash or PayMaya are typically reflected in your 55bme wallet within seconds. Bank transfer deposits may take longer depending on the originating bank's processing schedule.

55bme is required to comply with the Anti-Money Laundering Act of the Philippines (AMLA) and all associated PAGCOR AML guidelines. 55bme monitors all transactions for suspicious activity and will report any transactions that meet the relevant thresholds or display indicators of money laundering to the Anti-Money Laundering Council (AMLC) as required by law. Players may be required to provide documentation regarding the source of funds for large deposits.

Players may request withdrawal of their real-money balance at any time, subject to the conditions set out in this section. All withdrawals are processed in Philippine Peso (PHP) to the same payment method used for deposit, except where 55bme's payment team determines an alternative method is appropriate following KYC review.

• The minimum withdrawal amount is ₱200, unless otherwise specified.
• KYC verification must be completed before any withdrawal is processed. Withdrawals from unverified accounts will be held pending completion of identity verification.
• Withdrawal requests submitted to GCash are processed within 1–2 hours of approval under normal operating conditions. Bank transfer withdrawals may take up to one (1) business day depending on the receiving institution's processing schedule.
• 55bme reserves the right to request additional documentation for large withdrawal amounts or in circumstances where unusual account activity has been detected, in accordance with PAGCOR AML guidelines.
• If a deposit was made but no real-money wager was placed prior to a withdrawal request, 55bme reserves the right to deduct applicable transaction processing fees before issuing the withdrawal.
• Players may not withdraw bonus funds directly. Bonus funds must meet the applicable wagering requirements before they can be converted to withdrawable real-money balance.

55bme offers various promotional bonuses including welcome bonuses, deposit match bonuses, free spins, cashback, and loyalty rewards. All promotions are subject to the specific bonus terms communicated at the time of the offer, in addition to the general conditions in this section.

• Bonuses are credited to your account upon satisfaction of the qualifying conditions (e.g., minimum deposit amount, use of a promotional code where applicable).
• Each promotion is available to each eligible Player once unless the specific promotion terms state otherwise.
• Wagering requirements must be met in full within the timeframe specified in the individual bonus terms. Unmet wagering requirements upon expiry result in forfeiture of the bonus and associated bonus winnings.
• Bonus funds are to be wagered before real-money funds unless otherwise specified. When bonus funds are active in your account, bets are typically deducted from bonus balance first.
• 55bme reserves the right to modify, suspend, or withdraw any promotion at any time, provided that modifications do not retroactively affect bonus funds already credited and being actively wagered.

55bme actively monitors accounts for indicators of bonus abuse, including but not limited to: exploiting promotional terms through coordinated betting patterns, low-risk wagering strategies designed to fulfill wagering requirements without genuine play, creating multiple accounts to claim the same promotion, and providing false information to qualify for a promotion. 55bme reserves the right to void bonuses and associated winnings, and to permanently close accounts found to be engaged in bonus abuse.

All games available on the 55bme platform — including live dealer casino games, slot games, bingo, RNG table games, and game shows — are operated and certified by their respective game studios and software providers, all of whom maintain independent game fairness certifications as required by PAGCOR.

• The rules of each individual game are displayed within the game interface and constitute additional terms that apply to your play of that game alongside these general Terms.
• 55bme and its game providers use certified Random Number Generator (RNG) systems and, for live dealer games, physical equipment subject to regular independent audit.
• In the event of a technical error, malfunction, or interrupted game round, 55bme will take reasonable steps to resolve the matter fairly. Where a game outcome cannot be verified due to a technical fault, wagers on affected rounds may be voided and the staked amount returned to the Player's balance.
• The displayed Return to Player (RTP) percentages for slot games represent theoretical long-run averages computed over millions of game rounds. Individual session results may vary significantly from the stated RTP.
• Decisions made by 55bme regarding game outcomes, technical malfunctions, and related matters shall be final, subject only to escalation through PAGCOR's formal dispute resolution process.

The following conduct is strictly prohibited on the 55bme platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balance, and where applicable, referral to PAGCOR or Philippine law enforcement authorities:

• Registering more than one account or assisting any other person to circumvent the one-account-per-player rule.
• Providing false, misleading, or fraudulent personal information during registration or KYC verification.
• Using the platform while under the age of 21 or assisting any person under 21 to access the platform.
• Using stolen, unauthorized, or third-party payment methods to fund your account.
• Engaging in any form of collusion with other players, game staff, or third parties to manipulate game outcomes.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in a manner inconsistent with normal human play.
• Laundering money or using the platform to facilitate any financial crime as defined under Philippine law, including the Anti-Money Laundering Act.
• Exploiting software bugs, technical vulnerabilities, or game glitches. Any winnings generated through exploitation of a known or unknown technical error are void and must be returned to 55bme.
• Threatening, abusing, harassing, or using offensive language toward 55bme staff, support agents, or other players in live chat or any platform communication feature.
• Accessing the platform through a VPN, proxy, or any other tool designed to obscure your true geographic location for the purpose of circumventing jurisdictional restrictions.

All content on the 55bme platform — including but not limited to the 55bme brand name, logo, website design, user interface, text, images, audio, video, software, game assets, and promotional materials — is the exclusive property of 55bme or its licensed content partners and is protected by Philippine intellectual property law and applicable international copyright treaties.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 55bme platform for personal, non-commercial entertainment purposes only. This licence does not include any right to reproduce, distribute, modify, publicly display, publicly perform, sublicense, sell, or create derivative works of any 55bme content without express prior written consent from 55bme.

Game assets, graphics, and software are owned by the respective game studios and providers and are licensed to 55bme for use on the platform. Any unauthorized reproduction or use of game content may constitute infringement of the applicable provider's intellectual property rights.

55bme is committed to responsible gaming and to minimizing the potential for gambling-related harm among our player community. We provide a suite of responsible gaming tools that are available to all registered Players at no cost and without requiring justification for their use.

• Deposit Limits: Daily, weekly, and monthly deposit caps may be set by any Player at any time through account settings. Decreases in limits take effect immediately; increases are subject to a 24-hour cooling-off period.
• Loss Limits: Players may set limits on the maximum amount they can lose within a defined period. The same cooling-off rules apply to any request to increase a loss limit.
• Session Time Reminders: Players may configure notifications that alert them after playing for a specified duration, encouraging regular breaks from play.
• Self-Exclusion: Players who wish to take a break from gambling may request temporary self-exclusion (minimum 30 days) or permanent self-exclusion through the account settings dashboard or by contacting 55bme support. A self-excluded account cannot be reactivated until the exclusion period has fully elapsed and a formal written reactivation request has been submitted and processed.
• Reality Checks: Players may opt in to periodic balance and time-played summaries displayed during active play sessions.

55bme strictly enforces the PAGCOR-mandated minimum age of 21 years for all gambling participation. 55bme will not knowingly allow any person under 21 to access or use the platform. If you are aware that a minor has accessed 55bme using your account credentials, you must notify 55bme support immediately.

To the maximum extent permitted by applicable Philippine law, 55bme, its officers, directors, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the platform, including but not limited to:

• Loss of gaming session data due to technical interruption, internet disconnection, or server maintenance;
• Unauthorized access to your account resulting from your failure to maintain the security of your login credentials;
• Losses sustained through normal gameplay, which is subject to house edge and inherent variance;
• Temporary unavailability of the platform due to scheduled or unscheduled maintenance;
• Actions taken by PAGCOR or Philippine regulatory authorities that affect the availability or terms of the platform.

Nothing in these Terms shall limit or exclude 55bme's liability for fraud, for death or personal injury caused by negligence, or for any other matter for which it would be unlawful to limit or exclude liability under Philippine law.

The 55bme platform and all services are provided on an "as is" and "as available" basis. 55bme makes no warranty, express or implied, regarding the uninterrupted availability of the platform or the fitness of the platform for any particular purpose.

55bme collects, processes, and retains personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and the implementing rules and regulations issued by the National Privacy Commission (NPC). The collection and use of your personal data are governed by our Privacy Policy, which is incorporated into these Terms by reference.

By registering and using the 55bme platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC compliance, PAGCOR regulatory reporting, AMLA compliance, payment processing, customer support, and where separately consented, direct marketing communications.

55bme implements technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. For the full details of how your data is handled, please review our Privacy Policy.

55bme reserves the right to suspend, restrict, or permanently close any player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms;
• Provision of false, inaccurate, or fraudulent information during registration or KYC;
• Detection of duplicate accounts;
• Evidence of money laundering, fraud, or any other criminal activity;
• Engagement in prohibited conduct as described in Section 9;
• Player has been identified as an at-risk or problem gambler and 55bme determines that continued access poses a risk of harm;
• Requirements of applicable law, PAGCOR directives, or court orders;
• Account inactivity in excess of twelve (12) consecutive months.

Upon termination of an account for reasons other than fraud or breach of Terms, any remaining real-money balance (excluding bonus funds) will be returned to the Player via the most recently used payment method, subject to applicable KYC and AML verification requirements. Accounts terminated due to fraud, Terms breach, or PAGCOR direction may have their balances forfeited.

Players who wish to close their account voluntarily may do so by contacting 55bme customer support. Prior to closure, any outstanding wagering requirements on active bonuses must be resolved. Real-money balance remaining after resolution of any active bonus obligations will be processed for withdrawal to the Player's verified payment method.

These Terms and any disputes arising out of or in connection with your use of the 55bme platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, claim, or controversy between you and 55bme shall first be referred to 55bme's customer support team for informal resolution. We are committed to resolving player disputes fairly and promptly. The majority of disputes — including those related to game outcomes, payments, bonus terms, and account issues — can be resolved through our support team within a reasonable timeframe.

In the event that a dispute cannot be resolved informally through customer support, it may be escalated to PAGCOR's formal dispute resolution process. PAGCOR, as the regulating authority, provides a dispute resolution mechanism for players with unresolved complaints against PAGCOR-licensed operators. 55bme will cooperate fully with any PAGCOR-initiated dispute review.

Any formal legal proceedings that cannot be resolved through the above mechanisms shall be submitted to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

55bme reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms will be communicated to registered Players via email notification to the address on file and/or through a prominent notice displayed on the 55bme website prior to the changes taking effect.

Non-material changes — including typographical corrections, clarifications of existing provisions, or changes required to reflect changes in applicable law — may be made without prior individual notice, though the updated Terms will always be accessible on the 55bme website with the revised effective date noted in the header of this document.

Your continued use of the 55bme platform following the effective date of any revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform and close your account prior to the effective date of the changes.

If you have questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to raise a formal complaint, you may contact 55bme through the following channels:

• Live Chat: Available 24/7 through your logged-in 55bme account. Responses within 3–5 minutes on average.
• Email: [email protected] — monitored continuously, responses typically within a few hours.
• Help Center: Visit the 55bme FAQ page for answers to the most common player questions without needing to contact support.

For responsible gaming support, self-exclusion requests, or problem gambling assistance, please visit the dedicated Responsible Gaming section of the 55bme website.